Ship-Right Solutions LLC

Ship right/Trend has had my item for 2 1/2 weeks now. They send a text to reschedule but don’t follow up. They said they couldn’t find my address in GPS. Called, left a message giving them directions and texted them the same, no response and no show. Last Friday it was rescheduled for morning del...

My five-star review is specificly for Joe! Joe was so kind, and nice every time I called (and I called a lot); he really went above and beyond to get our delivery to us. He's a customer service dream! Empathy, friendless, kindness, understanding, knoweledgeable, etc. Joe needs to be employee of the...

We paid for white glove delivery through Wayfair for two dressers. We confirmed with Wayfair this included any room (even 2nd floor), and that the boxes/packaging was to be removed as well. ShipRight showed up for the delivery, and one of the workers immediately started making inappropriate complai...

No notification that the delivery had arrived, driver waited less than 2 minutes on a different street, they did not knock on the door or ring the bell, then determined they weren't going to deliver. Completely disrupted our day and didn't even deliver at the time we were told they would. Now we hav...

I ordered a vanity through Wayfair and Ship Right was the delivery company, the day they were to deliver a pipe had bursted in front of my house and the delivery team were told by the local police that they couldn’t park there to deliver. The driver called me and told me this, they rescheduled a cou...

Absolutely the worst shipping company I’ve ever had the experience with. They notified me the day before delivery which was about 4 weeks earlier than originally notified. I had to move my day around to take delivery the next day. I’m waiting for my delivery window and received a text stating my new...